At Rocky Shop, we understand that getting your durable, high-quality footwear quickly and reliably is just as important as finding the perfect pair. That’s why we’ve streamlined our delivery process to ensure your orders reach you efficiently, no matter where you are in the world. Our commitment to affordability extends to our shipping options, offering you flexibility and value every step of the way.

Order Processing

Once you place an order, our team gets to work immediately. We process all orders within 1-2 business days. This includes verifying your order details, preparing your items, and coordinating with our trusted shipping partners to dispatch your package promptly. We know you’re eager to get your hands on your new gear, and we don’t keep you waiting.

Shipping Options

We offer two convenient shipping methods to suit your needs and budget:

  • Standard Shipping: For a flat fee of $12.95, we ship via reliable carriers like DHL or FedEx. This option ensures your order arrives within 10-15 business days after it leaves our warehouse. It’s perfect for when you need your boots sooner rather than later.
  • Free Shipping: On orders over $50, enjoy free shipping via EMS. This economical option delivers your order within 15-25 business days after dispatch. It’s our way of helping you save even more while still getting your footwear to you securely.

Note: Shipping times are estimates and may vary slightly based on your location and customs processing. We ship globally, but unfortunately, we cannot deliver to some remote areas in Asia and other isolated regions due to logistical constraints.

Global Reach with Local Care

Based in Anchorage, Alaska, we’re no strangers to rugged conditions and remote locations. That’s why we’ve partnered with global carriers like DHL, FedEx, and EMS to ensure your orders are handled with care and efficiency. Whether you’re a tradesperson in the United States, an outdoor enthusiast in Europe, or an adventurer in Australia, we’re dedicated to bringing our premium footwear to your doorstep. Our worldwide shipping (excluding a few remote areas) reflects our mission to serve hardworking people everywhere.

Tracking Your Order

After your order ships, you’ll receive a confirmation email with a tracking number. This allows you to monitor your package’s journey in real-time. We believe in transparency, so you’ll always know where your order is and when to expect it.

Need Help?

If you have any questions about delivery, shipping times, or your order status, our customer support team is here to help. Reach out to us at [email protected], and we’ll respond promptly. Your satisfaction is our priority, and we’re committed to making your Rocky Shop experience smooth and hassle-free.

Thank you for choosing Rocky Shop—where tough footwear meets easy delivery.